About Centra Partners
Centra Partners is an Accredited Management Organization (AMO®) specializing in asset and property management, financial, brokerage and receivership services for commercial and multifamily properties in Texas and the Southwest for Institutional clients and other substantial private owners of real property.
We currently employ 250+ management, leasing, accounting, engineering and administrative professionals, of which 10 are licensed real estate professionals In Texas.
In addition, Centra Partners has leased over 10 million square feet of commercial space and managed 15 million square feet of commercial space. Centra has managed over 22,000 units of multi-family space and has sold 12 million square feet of commercial space.
Dusty Wolf, CPM®
CEO & President
Gregory S. Nelson
Tina Cavaco, CAPS®
Executive Vice President
Connie M. Castello, ARM®
National Marketing & PR Director
CPA and Commercial Director
Vice President Accounting
Vice President of Human Resources
The AMO® accreditation is the mark of distinction among real estate management firms. A firm must demonstrate the highest standards of professionalism, ﬁnancial performance, and ethics to earn the AMO® accreditation from IREM®. Only 530 management companies in the United States in Canada have passed the rigorous tests necessary to become AMO® firms.
Centra Partners’ professionals are involved in their respective communities and are members of recognized industry organizations including:
- Institute of Real Estate Management (IREM® & AMO® – Accredited Management Organization)
- Building Owners and Management Association (BOMA)
- National Association of Realtors (NAR)
- Houston Association of Realtors (HAR)
- Texas Association of Realtors (TAR) and Commercial Real Estate Women (CREW)
- Houston, Austin and Texas Apartment Associations
- The National Apartment Association (NAA)
- North Texas Commercial Association of Realtors (NTCAR)
- Society of Commercial Realtors, Fort Worth (SCR)
- Greater Fort Worth Association of Realtors
You guys are wonderful I was just talking to Terry Painter about you last week. He said that more than 70 percent of owners don't like their property management companies. He said that we were very unusual. I said well I love mine they are the best. He is the original lender for Alabama and he remembered you all as well.
Thanks for Everything!!!
Vida and Maxie
Centra Partners is the “River Oaks” of management companies. We singled out another company and hoped never again to be under their management.
Centra Partners is the best, and we are thankful for all they do!
I received an unsolicited offer of $5 million, which is more than twice what I paid for the property. I asked for five days to think it over, during which time I spoke to two investment counselors at Merrill Lynch, my dad who is a genius in that area as well, and to one of our tenants who puts together investments in storage units and marinas. Everyone in unison told me my money is in the best place it could possibly be. That’s the answer I really wanted to hear, because I love it there and working with Centra and your people has been one of the great pleasures I’ve had professionally. Too bad you don’t need a yelp rating, because I would give you five stars.
Dusty Wolf, CPM
CEO & President
Dusty Wolf, CPM®, Certified Property Manager is Chairman and President of Centra Partners, LLC, which is an AMO® (Accredited Management Organization). Mr. Wolf’s expertise includes asset and property management, leasing and sales. His experience contributes significantly to Centra Partners’ current collective 2,200,000 square feet of owner assets. His dedication to discovering new opportunities has consistently produced quality results for clients. His insight has resulted in development of new areas of real estate specialization for individual owners and joint venture partners.
Mr. Wolf focuses on real estate portfolio management, investment and consulting duties, where his expertise is a valuable asset to property owners. He has been responsible for management and leasing of apartments, retail and commercial properties, single-family residential, and industrial warehouse facilities. He has a high level of expertise in sales, commercial and residential real estate operations, consulting and asset management.
As a CPM®, Mr. Wolf, directly manages a real estate staff of over one hundred experienced individuals. His experience provides a unique perspective and ability to obtain higher yields from loyally dedicated manpower and existing financial resources. Since the inception of Centra Partners, LLC, and under Mr. Wolf’s direction, the company has enjoyed unprecedented growth. Each member of Centra Partners’ team is experienced and knowledgeable in their specialized field. A focused staff, dedicated to the task of asset management and client portfolio growth. Each associate operates under the company philosophy that places the focus on value enhancement while maintaining a hands-on, personal-touch approach to each asset. This simple but powerful philosophy has imbued the organization from inception and reaped results for clients. Simply stated the philosophy is: “Never settle: excellence, never mediocrity; create, never copy.” Prior to the formation of Centra Partners, LLC, an AMO® organization, Mr. Wolf developed the real estate asset management division of a major Houston, Texas real estate firm. Under his direction, the company’s multi-family portfolio grew from 1,400 to over 11,000 units in 15 cities and five (5) states. Mr. Wolf is a Certified Property Manager, as designated by the Institute of Real Estate Management (IREM), has obtained the CAPS or Certified Apartment Property Supervisor designation from the National Apartment Association, and is a Texas Real Estate Broker. He was listed in “Who’s Who of Texas early in his career. Dusty is an active member of the Houston Apartment Association. He is a previous member of the NAA Board of Directors and a Committee Member for bylaws and membership for the National Apartment Association. Other affiliations include M.D.A. Board, Water Board Member: MUD #26 Montgomery County, IREM, and BOMA.
Prior to the formation of Centra Partners, LLC, an AMO® organization, Mr. Wolf developed the real estate asset management division of a major Houston, Texas real estate firm. Under his direction, the company’s multi-family portfolio grew from 1,400 to over 11,000 units in 15 cities and five (5) states.
Mr. Wolf is a Certified Property Manager, as designated by the Institute of Real Estate Management (IREM), has obtained the CAPS or Certified Apartment Property Supervisor designation from the National Apartment Association, and is a Texas Real Estate Broker. He was listed in “Who’s Who of Texas early in his career.
Dusty is an active member of the Houston Apartment Association. He is a previous member of the NAA Board of Directors and a Committee Member for bylaws and membership for the National Apartment Association. Other affiliations include M.D.A. Board, Water Board Member: MUD #26 Montgomery County, IREM, and BOMA.
Gregory S. Nelson
Gregory S. Nelson is Treasurer of Centra Partners LLC AMO® & Managing Director of Sentinel Capital, LLC, and is responsible for Asset & Investment Mgmt. Prior to current collaborations & working partnership with Centra Partners LLC & the formation of Sentinel Capital, LLC, Mr. Nelson founded Triad Real Estate Consulting Group, LLC in 1996. Triad had strong ties with Moody Rambin, but in order to expand his skills and scope of influence, he successfully worked through two judicial sales in 2010 with court appointed Receivers. He has completed more than $1.5 billion in acquisitions for wealthy investors and “opportunity funds”, which included: assets acquired for yield, (i.e., apartments, office buildings, retail centers, loans, foreclosed assets), recapitalization of partnerships, assignment, assumptions and defeasance of existing loans. Created a national property database of REO listings being sold by Special Services and/or Brokers. Has performed underwriting for large multi-property investment syndications under IRS Section 1031 investments known as Tenant in Common for sponsors, oversaw initial investment analysis, present qualifying properties to client’s investment committee’s, negotiated purchase offers, purchase agreements, wrote financial section of offering memorandum, worked with security and exchange counsel, presented offerings to Broker Dealer networks. Provide asset management services, leasing analysis, marketing programs, implemented legal actions, reducing property operating costs by more than 16% overall, and property taxes an average of 23.47%, and on one large asset by 57.59% alone.
Prior to founding Triad, Mr. Nelson was a Senior Vice President with Moody Rambin Interests, Inc. He co-managed the Investor Services Group and was responsible for institutional investors, which included State Farm Ins., TIAA-CREF & CIGNA, among others. Prior to Moody Rambin, Mr. Nelson was a Vice President with Advantage Real Estate Services (a wholly owned subsidiary of the Mutual Life Insurance Co. of New York (MONY). He was the initial member of a team that set up ARES, a property management company comprising 28 million s.f. of commercial properties. In addition, he served as the National Construction Manager with direct responsibility for over $100 million annually in capital projects throughout the United States.
Mr. Nelson has 36 yrs. of RE experience, Bachelors of Business & Finance, University of Houston 1982, background in managing multiple projects simultaneously & interfacing with outside consultants in stages of asset’s strategy, keeping asset on track in acquisition, disposition and development. Worked with clients on understanding market conditions, asset valuation & strategic asset planning. Analyzes note purchases, structured loan models, joint venture agreements to return expectations. A Licensed RE Broker in TX, past member of Nat’l Multi-Family Housing Council (NMHC), International Council of Shopping Center (ICSC) & a Trustee on the Fort Bend Economic Development Council. Nat’l Assoc. of Realtors & Houston Assoc. of Realtors.
Tina Cavaco, CAPS
Executive Vice President
Tina Cavaco, CAPS® (Certified Apartment Property Supervisor as designated by NAA), is Executive Vice President of Operations for Centra Partners, LLC. She brings fresh and uniquely effective approaches to the property management industry. Her experience in both marketing and management of over 15,000 multi-family units and commercial sites located in five (5) states has set her apart as an industry specialist. As Centra Partners’ administrator in daily multi-family operations, Ms. Cavaco has helped to forge a high-impact, results-oriented management company.
With 30+ years of personnel, administrative/operational, and marketing experience, Ms. Cavaco is responsible for corporate and asset administration oversight and all portfolio operations. Her creative approaches to marketing have yielded successful results for her clients in all aspects of leasing, make-ready, and ultimately in reaching financial goals for multi-million dollar projects. Her negotiation skills, industry knowledge, nuts-and-bolts experience in operational matters has established her as a highly regarded professional in the property management industry.
Her contributions to Centra Partners include, but are not limited to: initial development of corporate representation in all media; development of effective marketing plans for commercial properties; creation of collateral materials; development and compilation of analytics for owners including structural and maintenance problems, reconciliation of accounts, staff evaluations, supervision of regional supervisors, new client development, due diligence coordination and analysis.
During Ms. Cavaco’s career, she has acquired an effective combination of management skills for handling both commercial and multi-family operations and is able to represent Centra Partners with their diverse client portfolio.
Ms. Cavaco holds the National Apartment Association designation of Certified Apartment Property Supervisor. She is an active member and course instructor for the Houston Apartment Association (HAA).
Board Member Texas AA and Houston AA
Connie M. Castello, ARM®
Connie Castello, ARM® (Accredited Residential Manager), is Vice President of Multi-family Operations for Centra Partners, LLC. She brings a fresh & uniquely effective approach to the property management industry, Centra Partners, and her clients. With years of education, training, and “hands-on” experience in both marketing and management, she has been recognized by her peers as an industry specialist. During her career with Centra, she has helped to forge a company-priority philosophy of “excellence” in every challenge. Core competencies are: portfolio management, operating management, team management; business development; underwriting/proformas; finance; asset management & marketing.
With over 35 yrs. of personnel, administrative, operational, & marketing expertise, Ms. Castello is responsible for the oversight of Centra’s Multi-Family Operations. Connie is exceptional at developing high-performance teams who ensure peak performance. She is experienced at maximizing the financial performance of a property, & maintaining the physical integrity of assigned communities. She is well-versed in analyzing current trends & market/submarket conditions. Implements marketing/leasing programs to enhance & maximize asset performance. Ms. Castello visits and inspects sites, prepares owner reporting packages for budgets/business plans, monthly owner’s reports, and capital improvement programs (to maximize performance of an asset). Monitors/analyzes monthly financial performance, rent variations, and maintains market intelligence, communicates pertinent information & primary issues with ownership. Assures adherence to all government regulations, including Fair Housing, Equal Employment Opportunity, ADA & OSHA. Recruits and retains site employees, ensures training benchmarks are met, monitors marketing plans & makes adjustments as needed. Exceptional experience in recruiting/interviewing, administering personnel policies & evaluating employees. Authorizes overtime. Supervises all aspects of lease-up efforts, reviews leasing & occupancy activity to meet budget expectations. Evaluates risk management & prepares emergency responses. Handles all escalated service issues in assigned portfolio. Her fine-tuned attention to detail improves contracts and outcomes. Ms. Castello has decades of development & training of leasing agents & property managers. She drives sales, increases profits, conducts specials. She oversees resident relations & social media objectives. She shops the competition. Is focused on ensuring owner’s goals & objectives are identified & achieved. Connie is able to develop creative solutions, in collaboration with owners, for owners.
Connie’s combination of experience & education, makes her uniquely qualified to skillfully represent Centra & our diverse portfolio. Ms. Castello holds the ARM®, Accredited Resident Manager, an IREM designation; she is a TDHCA Tax Credit Compliance Certified Specialist; holds a HUD Certification in and COS (Certification Occupancy Specialist) since 2005.
National Marketing & PR Director
Nancy joined Centra in January 2020. She serves as a key member of the senior management team, overseeing, leading, guiding, and directing all activities of the Marketing Department. Nancy strives to target tactics that will meet company standards & improve property performance, income, occupancy, & reputation through creativity & analytical analysis.
Nancy has direct experience in multifamily investment, extensive knowledge in SEO, PPC, GMB, Facebook, & other social media platforms. Nancy strives to deliver innovative marketing ideas, creative solutions, & targeted tactics that will meet company standards & improve property performance & income.
Nancy is instrumental in creating “out of the box” community services & unique customer service programs. She is a lease-up & brand marketing expert. Nancy creates marketing plans to achieve strategic objectives in line with occupancy & ownership goals by overseeing the growth & expansion of the site’s social media presence through Google Analytics while using her extensive training on how to increase presence on existing platforms, including Facebook, YouTube, Twitter, Instagram, & misc. Blogs to be created or linked. She trains communities on how to improve online reputation scores across platforms.
Nancy's experience includes new construction, interior, & exterior rehabs, acquisitions, distressed properties, add value, tax credits, commercial buildings, re-positioning lease-ups, team-building programs for employees, closing the back-door programs for residents, occupancy analysis, & creating plans to guarantee the success of the assets.
Activities: Houston Apartment Association -
Instructor National Apartment Association Certified Apartment Association courses
HAA Member, Education Committee
Training article & Marketing articles published in HAA Abode
President’s Award – Houston & Dallas – 1990
Apartment Association Industry Achievement Award – Marketing 2000
President’s Club - 2002
Top 10 Award- 2006 & 2007
Officer of PMR 2012-2015
Harvey Hero Award 2018
Centra GPS Award 2020
CPA & Director of Commercial Real Estate
Serving Centra Partners and clients through extensive commercial office management experience with focus on tax, accounting, and management investment returns.
40 Years managing and enhancing commercial real estate
BBA Finance & Account – Baylor University
Certified Public Accountant
- General Manager of Centre at Cypress Creek
- General Manager of 6605 Cypresswood Ltd
- Certified tax preparer for a number of real estate business partnerships, LLCs, and sole proprietorships
Former Positions include:
- Special loan servicing director on FDIC failed bank loan portfolio
- General Manager of Heritage Plaza Office Tower
- Asset Manager over 2 million sq. ft. of class “A” office properties for First City Bancorporation of Texas, Inc. & First City Trust
- Director of Real Estate for First City Trust which collected and distributed over $467 million to shareholders
- Chief Financial Officer of First City Bank—Sioux Falls
- Director of Real Estate Facilities for First City Bank
- Real Estate Controller , Facility Manager and Corporate Planning Officer at First City Bank—Houston
Mona Castello, is HUD certified occupancy specialist entered the multifamily arena over 21 years ago and has been loving it the past 18 years with Centra Partners. Mona quickly excelled from Leasing Consultant to Community Manager to Property Supervisor.
Ms. Castello is a Regional Supervisor and works directly with the management team and owners to ensure every team member and asset receive the attention needed to be successful and profitable and meet or exceed ownerships goals. Property Management is Mona’s passion, and you can see it in every interaction with team members and residents. She takes great pride in training, empowering, encouraging, and motivating others to strive to do their best to excel and accomplish their goals.
Her hard work and dedication shows through the results she achieves her for her ownerships troubled or and repositioning assets.
Vice President Accounting
Ms. LeJune has held an accounting position with Centra Partners for the last 30+ years. Kim knows accounting from the ground up as she started her multifamily career as an on-site assistant manager – bookkeeper and spent several years as the accountant for a large Houston downtown commercial building under Centra Partners management.
Kim’s responsibilities include development and implementation of systems and spreadsheets to analyze, verify and reconcile reported financial information to share with lenders, banks and investor clients. Kim is knowledgeable in Resman, One site, Skyline and Quick books software systems.
Under her leadership and supervision are a team of accountants. Bank reconciliations, annual budget preparations and reviews, payroll processes, invoices and expense processing are all inclusive in Kim’s daily activities as well as continually monitoring and analyzing the overall accountants work to develop more efficient procedures and use of resources while maintaining a high level of accuracy.
Ms. LeJune communicates with property managers and corporate leaders to answer questions, provide support and ensure completion of accounting processes for timely and accurate client and lender reporting. Kim is a liaison for internal and external auditors, including HUD and tax credit compliance audits. She is an important and intricate person in our corporate office.
In her spare time Kim is Mom to 3 adult children and enjoys spending time with her family and grandchildren.
Vice President of Human Resources
Vice President of Human Resources for 30+ years with Centra Partners. She began her journey/career as the receptionist from there she quickly moved to the accounting department and after hard work and dedication she moved to the HR Department and was promoted as the VP of Human Recourses. Donna is responsible for the smooth and profitable operation of a company's human resources department. She has notable experience in strategic human resource planning, performance management ,staffing, employee benefits, compensation, payroll accounting, federal and state compliance and corporate accounting.
Ms. Phetteplace greatest accomplishments is the contribution she has made to Centra Partners in creating a corporate culture that inspires the best from all who work here. Her hard work, leadership and long term commitment to our most valuable asset our people our team.
Ashley Steele is a Regional Supervisor for Centra Partners.
Ms. Steele oversees the operations and management for multiple apartment communities in San Angelo and Lubbock Texas.
Over 5 years with Centra Partners has shown she is a proven, dedicated professional in the industry with vast knowledge of apartment management operations with attention to detail. Ashley constantly seeks to identify strategies to increase income and reduce expenses for her portfolio. She prepares and develops budgets for each community within the assigned portfolio to maximize profitability, while maintaining and enhancing the integrity of the asset.
Ashley takes pride in being a part of the Centra team and in being the best leader she can be to her onsite teams. She considers her communities to be a "family" and the residents acknowledge that!
Performance oriented and highly motivated to produce results.
Ashley is on the board of San Angelo Apartment Association
Earned her (CAM) Certified Apartment Manager in 2018.
Ashley has led her teams in winning several awards over the years-
- 2018- Ashley and her team received Maintenance Team of the Year and property of the year.
- 2019- Ashley was awarded Manager of the Year and her Team won Maintenance Team of the Year.
Ashley is happily married with 3 sons who keep her busy in any spare time she has! Family, God, and dedicated work ethic is most important to Ashley.
Regional Supervisor for Dallas/Fort Worth and surrounding cities including parts of Louisiana. With over 16 years of multifamily management experience, Kimberly has a proven track record for successfully transforming struggling communities into profitable ventures by providing hands on leadership to increase business growth thru development of professional on site teams.
Ms. Dalbo has a history of excellence in interpersonal communication and relationship development. Her ability to control expenses and grow revenue through analytical thinking and financial management has made Kimberly a valuable asset to our client’s portfolios.
Kimberly is married and the Mom of two young boys. She is active in her church and enjoys traveling, hiking and reading..